At Thames Ditton Infant School, we strive to provide the very best education for all our pupils in a caring and transparent environment.

We welcome feedback from parents and carers and understand that concerns may sometimes arise. When they do, we aim to respond in a way that is:

• Fair
• Open
• Prompt
• Without prejudice

If you have a concern, please refer to our Complaint Procedure Statement and use the form provided to help us address the matter appropriately.